Toolbox

 
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What Frameworks Actually Do (and Don’t)

Quick refresher:
  • AARRR? Great for growth loops. Useless in understanding user motivations.
  • HEART? Good for UX monitoring. Tells you nothing about business impact.
  • OKRs? Align execution. But doesn’t account for core product health.
  • North Star Metrics? Focus attention, but can focus you on the wrong thing.
  • JTBD? Helps you understand needs, but offers no prioritization.

Frameworks

TARS: Target, Adoption, Retention, Satisfaction
Impact Mapping
AARRR: Acquisition, Activation, Retention, Revenue, and Referral
HEART: Happiness, Engagement, Adoption, Retention, Task Success
OKR: Objectives, Key Results
NSM: North Star Metrics
JTBD: Jobs To Be Done

UX

User Story Mapping
User Journey Mapping
Service Blueprint

Presentation

Argumentation Frameworks